FirstCall Medical Center is an urgent care facility that is equipped to treat all non-life-threatening conditions. Please click the button below to determine when to seek medical attention with us at FirstCall compared to the emergency room.
We offer a wide range of medical services, including on site labs and xray, EKG, respiratory panels, sutures, orthoclase and more. Patients receive the most effective treatments available without the long wait times of the ER.
We have six Urgent Care Facilities to serve you 7 days a week as an alternative to the Emergency Room. Howard County Residents of all ages (including children) may be seen at any of our locations for Urgent Care Services.
Please call us at (410)694-7999 if you cannot find an answer to your question.
FirstCall Medical Center is an urgent care center that is equipped to treat all non-life-threatening conditions. Please refer to the symptom guide above to determine when to seek medical attention with us at FirstCall compared to the emergency room. Of course, if you are experiencing a life-threatening emergency, always CALL 911.
Yes! Wait times at local Hospital Emergency Rooms can be as long as 8-10 hours, but many of the same services are available at FirstCall such as xrays, sutures, splints, breathing treatments, EKGs, labwork, COVID testing, flu testing, RSV testing, strep testing, STI testing, pregnancy testing, blood tests and more.
We offer all of our services to the public regardless of insurance status. Payment plans are available. If you are uninsured, you will not be denied care for an acute need if you have the inability to pay up front. We are the only area Urgent Care that will see uninsured patients and offer discounts for payment at time of service, but will happily set up a payment plan for services rendered if you cannot pay today.
In partnership with the HoCo Department of Fire and Rescue Services, FirstCall is now a part of the Maryland approved Alternative Destination Program. If paramedics determine that your acute issue meets the protocols outlined within the program, they can now offer you the ability to be seen at FirstCall, usually in a fraction of the time you will spend at the ER.
Yes! We offer telemedicine services for many urgent care issues. You can begin your visit online by texting "CARE" to (410)397-7575.
Many insurance plans have one copayment for Primary Care, and a higher copayment for Urgent Care Services. If you are a Primary Care patient of Centennial Medical Group but need to be seen for an acute issue at FirstCall Medical Center, you will pay the lower PCP copay. Not a Centennial PCP patient yet? No worries! You can register as a PCP patient at your Urgent Care visit.
Yes! We have several Community Health Workers on staff who are happy to provide referrals to care access teams at the Howard County Health Department to assist patient in obtaining coverage and other services. Send us a contact form and we will get you started!
Our staff is fluent in English and Spanish and also speak Korean, Chinese, Bengali, Urdu, Hindi, Punjabi, Tagalog (Filipino) and Bisaya (Filipino)
The Physicians, medical providers, and staff at FirstCall Medical Center believe that every child and adult should have equal access to Healthcare. In an effort to address the racial and economic inequities in healthcare, we commit ourselves to providing services that are easily accessible and available to all regardless of race, color, religion, sexual orientation, disability, familial status, socio-economic status, or national origin. FirstCall Medical Center is a very diverse healthcare system. We set a foundation for providing quality care to all. Staff members are well educated in diversity, inclusion, and health equity. Removing barriers and improving communication between providers and patients is one of the first and most critical steps to improving health outcomes. Our compassionate team cares equally for patients of all backgrounds.
Our Urgent Care facilities are overseen by a board-certified Emergency Medicine Physician and we have a comprehensive suite of services to handle almost any acute care need. We are also different in that our financial policies are very flexible. We are now able to see uninsured patients in lieu of them visiting the ER for non-life-threatening needs without the requirement of payment at the time of service.
We love our patients, so feel free to walk in during normal business hours or start your visit virtually by texting "CARE" to (410)397-7575.